Travellur Privacy Policy

Last Updated: 12/08/2024

1. Introduction

Welcome to Travellur! We are committed to protecting your privacy and ensuring your personal information is handled carefully. This Privacy Policy outlines how Travellur ("we," "our," or "us") collects, uses, and protects your information when you use our transportation services.

2. Information We Collect

We may collect the following types of information from you:

• Personal Information: Includes your name, contact details (email address, phone number), billing information, and any other information you provide when booking our services.
• Travel Information: Includes details about your travel preferences, pickup and drop-off locations, dates, and times.
• Technical Information: Includes your IP address, browser type, operating system, and other information collected through cookies and similar technologies when you use our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide and manage our transportation services, including scheduling, billing, and customer support.
• Communication: To contact you regarding your bookings, respond to your inquiries, and send updates about our services.
• Personalization: To tailor our services to your preferences and improve your overall experience.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, and customer service providers.
• Legal Obligations: Law enforcement, regulatory authorities, or other parties when required by law or to protect our rights, property, or safety.

5. Data Security

We take appropriate measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the Internet or electronic storage is completely secure.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccuracies in your personal information.
• Deletion: Request that we delete your personal information, subject to legal and contractual obligations.
• Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to collect information about your interactions with our website. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.