FAQS

FAQS

What is CEER?

CEER is on-demand vehicle wash service provider. Providing doorstep vehicle wash and vehicle detailing service on the go. We come to your home, office or anywhere you go

How do I use CEER services?

You can simply book online or download the app from Google play or App store. Then provide your vehicle location, pick the service you need, choose the type, pick the time and date and then set and relax. or else you can book on our Instagram page through "Book Now" button

Can I subscribe for 1 month only and then cancel?

Yes, you can cancel anytime you like, no commitment and no cancelation fees

What if my vehicle is not cleaned very well?

We take vehicle washing and caring very seriously, you can contact our customer support at support@ceer.ae or whatsapp us at 0547122746 and we will take care of that

I have something urgent? can i cancel my booking?

You can only cancel your booking within 1 hour in advance, after that, CEER has the right to deduct the full amount of the booking

Can I wash my vehicle only once?

Yes, you can wash it once anytime you prefer, or you can subscribe to our monthly plan

Can I wash my vehicle 2 times a month?

Yes, you can do that by booking twice as per your convenient. The monthly model will only be available for 4 times and more

Where shall I park my vehicle?

Any accessible location, where our field washer can easily see it and being able to clean it without any disturb

How can I make sure the vehicle is not scratched or damaged?

Using our website for booking or our app, you can upload photos of your vehicle as evidence and our field workers will take photos before and after cleaning to confirm the vehicle was cleaned in proper way without any damage or scratches. If any problem in the vehicle, CEER will compensate the damage as per our terms and conditions