Last updated: 5 May 2025
Welcome to the website and/or mobile application of Pet Play Time (“Pet Play Time,” “we,” “us,” and/or “our”). This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our services.
By accessing or using our website, applications, or any related services (collectively, the “Services”), or by providing your personal information, you agree to this Privacy Policy.
Pet Play Time is an online platform that connects pet care providers (“Providers”) with individuals seeking pet services such as walking, grooming, or boarding (“Customers”).
You can review, update, or correct your personal information by adjusting your settings in your Pet Play Time account.
We collect personal information including but not limited to:
Full name
Email address
Mailing address
Phone number
Photos (optional)
Payment information
Pet care preferences
For Providers, we may collect bank details and other professional information. For Customers, we collect payment card information and service preferences.
If you do not provide the required information, some features of the Services may not be accessible.
We collect data such as:
Browser type
Pages visited
Link interactions
Usage duration
This helps us analyze and improve our Services.
We may automatically collect:
Device type and ID
IP address
Operating system and browser type
GPS-based location data (if permission is granted)
We use cookies and web beacons to:
Personalize your experience
Analyze performance
Maintain session data
You can manage cookies through your browser settings, but disabling them may affect functionality.
We collect information through:
Our website and app
Social media
Email and phone communications
Surveys, promotions, and feedback
Events and user interaction
We securely store data in our systems or with authorized third-party service providers.
We use your data for:
Delivering and managing the Services
Facilitating communication between Providers and Customers
Sending transaction-related messages
Sending promotions (if opted-in)
Analytics and service improvements
Responding to your inquiries
We may share your data with:
Providers or Customers to enable service transactions
Service Providers (e.g., hosting, payments) under strict confidentiality
Advertisers for interest-based ads (non-identifiable info unless consented)
Affiliates during business transfers or restructuring
Legal authorities where required by law
If any third-party systems are located outside your country, we ensure that appropriate data protection safeguards are in place before sharing your information.
We may send you marketing communications if you consent. You can opt out at any time via:
Account settings
Unsubscribe links
Contacting support
You will still receive necessary transactional messages.
We maintain physical, electronic, and procedural safeguards to protect your data. However, no system can be guaranteed 100% secure.
Information you post publicly (e.g., profile, reviews) may be indexed by search engines and seen by other users. Share cautiously.
Our Services may contain links to external websites. Pet Play Time is not responsible for the privacy practices or content of those third parties. Review their privacy policies before use.
We may partner with advertisers to deliver tailored ads. You can opt out by visiting:
You can:
Request access to your data
Ask us to correct inaccurate details
Request data deletion
Contact us through the website or at [email protected].
We may disclose information to comply with legal obligations, enforce our terms, or protect our rights and users' safety.
For any questions about this policy, reach out to: