Master Nannies Booking Portal - Secure & Easy Nanny Appointments

Nature of Service: Master Nannies acts as an intermediary platform, facilitating the scheduling and management of nanny services through its booking portal. While we make every effort to ensure the accuracy and reliability of our services, we do not guarantee the availability or suitability of nannies. User Responsibility: Users are responsible for verifying the credentials and suitability of nannies. Master Nannies conducts background checks and interviews, however, the final hiring decision rests with the user. Fees and Payments: A non-refundable booking fee applies for each nanny placement, with different rates for standard and last-minute bookings. Users are responsible for direct payment to nannies, which includes their hourly rate and any preapproved expenses. Cancellation and Rescheduling: Our cancellation policy outlines the fees for late cancellations or rescheduling. Please refer to this policy for detailed information. Limitation of Liability: Master Nannies is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our booking portal or the services rendered by nannies. Changes to Bookings: We reserve the right to make changes to bookings due to unforeseen circumstances, providing timely communication and alternative arrangements wherever possible. Acceptance of Terms: By using our booking portal, users agree to these terms and conditions. We reserve the right to modify these terms, with changes becoming effective immediately. Contact and Queries: For any questions or concerns regarding your booking, please contact our customer support team. Extra Charges and Special Conditions: Premium rates apply for bookings on special dates and high-demand periods. Users are required to provide advance notice for bookings to ensure availability. Complaints and Dispute Resolution: We take complaints seriously and have a structured process for resolving them. Users can contact us for any issues with our service or with a nanny placement.