jason
QLD
Equipment Type: No data
Customer Profile: No data
Customer Profile: No data
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Video
Working Hours
jason is available on these times.
Monday
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07:00 AM - 07:00 PM
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Tuesday
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07:00 AM - 07:00 PM
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Wednesday
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07:00 AM - 07:00 PM
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Thursday
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07:00 AM - 07:00 PM
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Friday
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07:00 AM - 07:00 PM
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Saturday
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07:00 AM - 07:00 PM
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Sunday
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OFF
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Services
Location
QLDCustomer Reviews
Guest
Really recommend Jason's professionalism and fantastic work.
Guest
What was done was great but a strip of sealant was not replaced from the 2 glass panels.... unfortunately the mould remains bottom half of the join..
Bit sad.
Guest
Did an awkward job well.
Michael
Jason was a great guy, very efficient did a great job. Thankyou
Guest
It is a month since I had regrouting done for pool surrounds and patio terracotta tiles. I have been reluctant to submit this review but I am still impacted by the work done by Jason. The removal of old grouting was not done by special drill as you advertise but by an angle grinder. The result is that some of our tiling has been damaged with new grouting not in clean lines but showing where chips have been filled with the new grout.
After Jason was finished the job I was left with grout areas on my lawn which needed to be dug out and was not a thin layer. So I have several holes in the lawn.
On the second and last day Jason left me to clean tiling around the pool as they were running out of daylight. I have had several attempts to clean the tiles of the grey grout residue but there are still very obvious areas.
As far as the grouting itself is concerned the finish is not smooth and it annoys me every time I walk in the area.
Jason assured me that he was a registered tiler but I doubt it.
I am sorry to have to complain but his work means that I would not be able to recommend your company to friends and I certainly would not let him do work for me again.
Regards,
David Kennedy 7 Mearl Court, Cleveland. 4163
Guest
Customer service high Jason explained all details of task
Guest
I really appreciated the prompt scheduling of the job. Communication and frequent reminders were appreciated. The technician was friendly, courteous, well-skilled and efficient. The final result was really pleasing. Thank you.
Anna
Jason was on time, let me know what he needed, talked through the process - perfect and so reassuring when it was a very difficult, fiddly job in an old building! Jason was careful and planned things out to get the best outcomes that will last and look fantastic! Definitely recommend! Thanks!
Guest
Thanks Jason - beautiful work
Guest
Jason certainly knew what he was doing. We are very pleased with his work, including tidy-up, and would recommend him to anybody.
Guest
Jason was excellent
Guest
I think Jason was very good at explaining what he was going to do. He was polite and on time.
The finished job looks great.
I think the price for the job is way to expensive.
Guest
Fantastic, our shower looks like new! Couldn't be happier with the result.
Guest
Very happy with the whole experience. Would recommend.
Guest
Very happy with prompt and professional service. Great job. Thank you.
Maria Hobby
Jason was on time, I was very pleased with the work he did. He was tidy and worked non stop removing old grout and re-grouting both outside balconies.
Michael Batterby
. he was a hard worker.we found jason very helpful and his explainations very eeasy to understand we would have no hesitation in having him or recommending your services to our friends
Guest
Went to wrong address and no phone call - late
Only quoted two walls - most showers have 3 walls
estimate 5 hours - took alittle more than 2
Good finish not sure I would use them agian.
Guest
To the manager of Tile and Grout Pro,
I enlisted your services on March 29th for Grout repair to my large, 4 bedroom 2 bathroom house in Geelong.
When I initially contacted your company for a quote, I explained I had no way of knowing the exact size per square metre as I don’t have this knowledge, but I stressed this was a very large house and had large areas requiring re grouting.
Your subcontractor tiler turned up and immediately told me the job could not be completed as the house was double the size that was quoted to him, and it was at least a 2 person/2 day job.
Both your tiler, and myself, attempted to contact your company multiple times and got absolutely nowhere. Your tiler understandably left apologetically as there was no way he would have been able to complete this job in one day on his own.
I then contacted your company (multiple) times at 10am the same morning to voice my dissatisfaction and request the refund of my $150.00 deposit. A representative of your company then told me they would find a team of tilers to come that day to do the job, and he stressed he would call me back in ten minutes with an update.
I am now emailing you at 12:45pm saying I have heard absolutely nothing from anyone regarding this job, I have tried to call over 5 times unsuccessfully with no response and I am extremely disappointed, frustrated and require my refund back immediately for services not delivered.
I would like to stress the inconvenience your company have caused me. Firstly, I took the day off work for this job to be completed.
Secondly, I am 31 weeks pregnant and had to move ALL of the furniture off my tiled floors in preparation for this re grouting and now I have had nothing done, and now have to move everything back until I can find a worthwhile company to complete this job.
I am beyond disappointed, and require your immediate response to confirm you are refunding my $150.00 deposit, if you fail to do this I will contact my solicitors.
Regards,
Abbey Fistrovic.
Guest
I asked for two and a half walls to be quoted for and when the tradie arrived he said that only two walls were quoted for. Disappointed as I then had to pay more than I had budgeted for.
Charles Leota
The person that came to our home was very friendly and was very good at what he did, he explained that it would take a certain time and to make sure that we followed his instructions to not use the shower until a certain time. He was very polite and easy to talk to, he also gave good advice on what to look out for when waiting for the area to dry out.
the company that came out was on time and made sure I was not waiting when they came out to do the job. Thank you for a job well done.
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