Harry S
Diggers Rest, VIC
Equipment Type: No data
Customer Profile: No data
Customer Profile: No data
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Working Hours
Harry S is available on these times.
Monday
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07:00 AM - 07:00 PM
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Tuesday
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07:00 AM - 07:00 PM
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Wednesday
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07:00 AM - 07:00 PM
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Thursday
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07:00 AM - 07:00 PM
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Friday
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07:00 AM - 07:00 PM
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Saturday
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07:00 AM - 07:00 PM
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Sunday
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09:00 AM - 08:00 PM
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Services
Location
Diggers Rest, VICCustomer Reviews
Guest
Communication was excellent and Harry S the technician was very courteous and professional. Highly recommended
Guest
Very helpful and excellent quality.
The 2 jobs (grouting and sealing) carried out by Tile and Grout Pro had to contend with challenging weather but we were always kept in touch when things had to be rearranged. Very pleased with the end result.
Angeline
Harry was very polite, thorough and professional. Highly recommend.
Erin Harvey
Great job done by Harry. Shower is like new again. Thank you
Guest
I am a person who is very time poor and run to a time schedule, arriving early by1 hour and 15 mins was not the best outcome for me as I had appointments I then had to change.
Guest
We are very happy with the work Harry did. Our tiles are so clean now and we know that they will stay that way due to the sealing job. So glad we got this job done by you, thanks!
Judi Muller
Harry was friendly and explained the relevant issues to doing a good job. I shall recommend and use again.
Fiona
Harry was a true professional. Thank you
Guest
Ratings are for company - not the worker Harry - I suspect he just works for the company. He is a nice man.
Company is a well-oiled machine that appears to do everything right but...This is what happened:
1. Used a high-pressure water cleaner to clean my sandstone fence - I could have done it.
- damaged the “pointing” = grout, a lot in some places - extra cost to fix that.
- damaged the smooth sandstone capping in places - will just have to accept.
2. Did not use “Deep Shield"for sealing as advertised/promised but some other stuff.
3. Says used a laser to measure the surface area, coming to 30m2.
I measured it by tape measure and pen and paper and got 21.5m2- measuring on 2 different days.
I asked how the laser can measure over 3D - as not measuring a flat floor - he had no idea, stating it was an estimate.
30 vs 21m2 is almost a 50 % higher price which is significant.
4. Owners of tile n grout pro also operate under at least one other brand - Stone Master.
I didn’t know this and got a quote from that company too. Later as the penny dropped I suspected this may be “uncompetitive" by law.
Anyway, for a few hundred dollars, not worth arguing too much, although the grout-pointing damage and sandstone capping damage hurts.
From a distance looks great ..... Time will tell if the sealant is any good.
Robert Hecek
Hard working guy, knows his trade, polite and professional.Woul use your services anytime.
Michelle Mazlin
The entire process was very easy, communication was fast and efficient and the finish looks great.
Stephen Kong
Clear and good communication - was notified tech was running late.
Good work and advice given.
Would use again and recommend.
Graeme Yapp
Very happy with the end result tiles and grout look brand new again would highly recommend.
Peter Keightley
Very satisfied. Pavers down 20 years
Toni Graham
Harry represented your business very well. He was friendly, made us feel confident in the outcome, and explained the products and service. We are really happy with how our tiles look now - as good as new.
Many thanks to Harry for his hard work, and to your customer service staff for their excellent communication since I first reached out for a quote.
ValMae Howells
Very sympathetic to the fact that our slate floors had been incorrectly recoated by another party. They received our measurements, gave a very fair quote. Booked a date and did not mind when we had to alter it. Gave personal ie real voice…communication. Came out and expertly restored our floors laid only four years earlier, to their former beauty. Transformed our property which had slate floors throughout. Sent photos when finished. We are very grateful and highly recommend this great team.
Connie Cherry
Was very happy with the service, but the only downside was that it cost more than quoted... only quoted over the phone and not in person.
Donald Charles Grant
Some white calcium deposits remain but it is not possible to use the high pressure hose at that site. Not the technician's fault.
Warwick Adams
Harry was very professional and was able to adapt his work to the complications of having wood inlays in the tiles. Very happy
Ellen Kennedy
Harry was fantastic . He worked really hard and bought my floors up better than I expected
Guest
I appreciate you came same day after Joe(ALL TILE CLEANERS) cancelled on us, but he assured me the grout would clean up to it's original clolour and this job is patchy and just not a great result. The steam mop also left marks everywhere.
Belinda Moore
Great service, quick and easy. Cost seems a bit high, but everything seems to be more expensive at the moment.
I didn't shop for price, I needed it done on a certain date.
Lisa Ward
We have just moved into our new house and were devastated to find that our timber look porcelain floor tiles were left very dirty and covered in grout haze, which the tiler neglected to clean off when he laid the tiles in September. None of the products suggested by our builder would remove the grout haze, so we decided to get the tiles professionally cleaned. We could not have been happier with the job Harry did when cleaning our floor tiles. He worked tirelessly all day to get the tiles clean and kept us informed about what he was doing during the entire process. Harry is an excellent technician and I would not hesitate to recommend him, especially if you have a difficult job as we did.
Ben from Customer Service was also excellent, explaining the process and answering my many questions.
Thank you for making our floor tiles look the way they should have looked in the beginning.
Dayle Watson
Very happy with the effort Harry put in to clean my 17 year old tiles and grout. He went above and beyond to get the best result possible for me.
Stuart Molony
I re-measured the areas to be cleaned and they agree with the total area I submitted for a quote. The technician's measurements were different. I mentioned this to him at the time. Harry did an excellent job and we are pleased with the result.
Margaret Kettels
I realise this was a difficult job on old worn slate outdoors. I think another coat of sealer would help. Also I cleaned up. Now I have painted front edge of step to look better as that was not done.
I wonder if the water based sealer will stand up to extreme summer temp.
Guest
Still working through getting this cleaned post 1st visit so will aim to update the review when resolved.
Promised minimum 80% clean, given specialists in tile cleaning, currently 50% clean in 50% of areas.
Hoping they will bring out the next level of cleaning, to remove final dirt .
Guest
ny house was a big job and i feel towards the end not much effort to clean like the beginning
Belinda Murdoch
Not happy at all want my money back
Maria Drakopoulos
Excellent service and quality of work. Thanks Harry !
Michael Di Tullio
Harry did a fantastic job and was meticulous in fixing our grout and restoring our slate tiles. We are very grateful to Harry. He went beyond all expectations in ensuring he did the best job possible on our floors.
Neville Friend
Harry did a great job, fortunately he found a lot of holes in the grout. Now I will have to send a message to the house builder to fix the problem.
I am pleased to recommend Tile and Grout Pro without hesitation. A job well done.
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